How We Collect & Use Your Information:
Information You Share With Us
Profile Information : When signing up on bshoping.com, we collect your Phone Number & email (verified via an OTP) & your name. If you have signed up on bShop via a third-party such as Facebook, we collect your Name & public profile photo as part of your bShop Account Information.
Profile Information : Once you place an order on bShop, your profile gets updated to include your last used Delivery Address & also the email address which you have provided for the invoice copy.
Location : Our website will prompt you to enter your city so that we can customize our service availability specific to the city that you are in. Once you have successfully placed an order with us, your last used Delivery Address will also be saved in the “My Addresses” tab in your profile.
Transaction Information : If your selected method of payment is through your bKash mobile wallet, we will collect your bKash account phone number in our transaction history. If you have selected Online Payment through your Credit or Debit card, your online payment will be processed by our secured third-party payment processor - Portwallet. We do not get access to or save any of your confidential payment information such as card number.
Information We Automatically Obtain When You Use our Products
Information We Collect from Partners
Facebook Profile : If you have signed up on bShop through Facebook, we get access to your public profile information such as Name, Profile Photo & public email address (if any). You can control what you give us access to from your Facebook Account Settings (Settings > Apps > Permissions).
How We Use the Information About Users
Provide, Improve and Develop the bShop Platform : we use data to make our products easier to use. Our goal is to make shopping easy & fun. Saving your account preferences helps us to make it easier for people to shop without having to input the same data (eg. address) repeatedly for every transaction.
Personalized Experience & Recommendations : we also use data from your browsing & transaction history to recommend products that you may like. This helps our customers to discover products that they might like from our collection of thousands of products.
Transparency, Choice & Modifying Your Information
At any moment, you may access your account information from your profile settings page on bShop. You may also disconnect or connect your facebook profile from the settings page. If you would like to delete your account permanently from the bShop, please send an email to bshop[email protected] (please note that your past orders or transactions will not be recoverable once it is deleted & it may take upto 5 working days to process your request).
All of our business data, including customer transaction data, is stored in secured cloud based servers. All of our servers are protected with firewalls and enhanced protocols. If you have found any issues in our application or have any concerns regarding data security, please contact us at [email protected]
All of your account information on your bShop customer account is protected by our One-Time-Password (OTP) generated secret access code to prevent any unauthorized access to your personal account.
No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.
Our Policies Towards Children
Our goal at bShop is to make shopping easy, however we require adult confirmation for any orders or transactions created by children below the age of 13. If our customer service agents are not able to verify the age of a customer when confirming the order, the order may not be processed.
You may have suggestions, questions or a complaint, that you can do by contact us any time.